Tuesday, July 28, 2009

EMOTIONS

Many of us who work from home must deal with a wide range of emotions. Sometimes we are riding high and feeling great. Sometimes we are wondering, what were we thinking to do this business. But, no matter what we always have to keep our emotions in check when dealing with our team and our clients.

I read a great book by Jill Lublin, "get noticed, get referrals". It's about building your client base and your business.

To quote a tiny section, "Calmly and unemotionally I address their concerns, but I do not address their opinions. I take the emotions out of the conversation and focus it entirely on our business. I present the facts and tell them what I noticed, not what I feel."

Taking her advice and applying her proven technique, then we can expect we are one step ahead of our competition because we are able to keep our emotions out of a conversation.

People purchase, say things and do things based on emotion. If we can keep a level head and listen with both ears, we will be able to help our clients and our team members with sound advice and address real issues.

If growing your business is important to you, then learning from others is vital. I know I don't want to re-invent the wheel. I want to duplicate what others have done to reach their goals so that I can reach mine and help others do the same.

It's amazing how we sometimes are unable to see how simple things can change a situation. It's just that we are so busy that we fail to see the small things that make the difference.

I hope you enjoyed this blog and please feel free to respond and follow. Please share with your friends and you are always welcome to visit: www.NEWMOODSCENTS.com


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